Contact Us
2 min read
Contact the Wageloch Helpdesk
No question is too small. If you haven't found your answer in these guides, please get in touch.
Our Helpdesk team is always happy to speak with you, help resolve your questions, and provide clear, timely support.
Contact Methods
Phone (Australia): 08 7123 2993
Phone (International): +61 8 7123 2993
Email: helpdesk@wageloch.com.au
Website: wageloch.com.au
Remote Support: help.wageloch.com.au
Remote Support
We will only ask you to access remote support while you are on the phone with us. Each session uses a unique access code.
If Your Call Is Not Answered
Our Helpdesk uses voicemail so you are not left on hold for long periods. Some calls can be resolved quickly, while others require more detailed investigation.
If we are unavailable, please leave a voicemail with:
- your name
- your workplace
- the best number to call you back
- a brief description of your issue
Priority Payroll and Timesheet Issues
If you are experiencing significant issues with payroll or timesheet exports, please call Helpdesk immediately.
If your call is not answered, please select Option 2 when prompted to leave a priority voicemail.
Local Contact Numbers
While our office is based in Adelaide, South Australia, we provide local numbers across Australia and New Zealand.
Australia
| Location | Phone Number |
|---|---|
| Sydney | (02) 8188 7516 |
| Melbourne | (03) 9008 6359 |
| Brisbane | (07) 3056 0287 |
| Perth | (08) 6365 5680 |
| Hobart | (03) 6108 2116 |
New Zealand
| Location | Phone Number |
|---|---|
| Auckland | (09) 950 8415 |
| Christchurch | (03) 669 4840 |